Your Privacy Matters to Us (last updated 4/17/2023)
When you use the Services you may also be subject to the privacy policies of our customers or third party service providers with respect to their use and collection of your personally identifiable information.
Information We Collect
We collect (i) information provided by you when you register for one or more of our Services such as your name, email address or telephone number; (ii) information we obtain from your use of our Services such as server log information (e.g., your queries, phone number and internet protocol address), device-specific information (e.g., your hardware model, operating system version, unique device identifiers and mobile network information including phone number), and physical location information collected from GPS location data and mobile wireless access points; (iii) information we collect during your website sessions such as saved listings; (iv) information provided by you when you participate in any promotions or contests offered by us or one of our affiliates; (v) information provided by you when offering feedback or completing profile forms; and (vi) any information provided to us by our real estate clients.
We use both session cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies also enable us to track and target the interests of our users. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As noted above, this will restrict The Pooley Realty Group of William Raveis Real Estate services you can use.
We also use tracking pixels and third party cookies on our sites from Google Analytics and other third party vendors. This enables us to gauge the effectiveness of our services, marketing programs and ad targeting.
How We Use Information We Collect
We will use your information to provide, maintain, and improve our Services, to develop new Services and to protect The Pooley Realty Group of William Raveis Real Estate, our clients and their users. We also use your information to personalize our Services for you such as delivering more relevant search results and targeted ads. We will also use your contact details to communicate with you on occasion, and we may use your information to send you offers and news from your preferred agent or brokerage.
We may combine information from one Service with information, including personally identifiable information, from other The Pooley Realty Group of William Raveis Real Estate Services. The Pooley Realty Group of William Raveis Real Estate may use and store this information, in combination with other location-based information such as your IP address, billing postal code provided by your carrier, or registration location, to provide enhanced location-based services, serve location-targeted advertising, search results or other content.
Information We Share
As a provider of digital solutions to the real estate industry, we pass your personally identifiable information to our real estate agents on whose behalf we host or provide digital services. In addition, we may share your personally identifiable information with third-party vendors that support our Services (e.g., email services or customer support tool providers). We will never pass your personally identifiable information to anyone else, except to any successor to our business.
We may also share aggregated, non-personally identifiable information publicly and with third parties such as our real estate clients and advertisers.
The Pooley Realty Group of William Raveis Real Estate displays targeted advertisements based on non-personally identifiable individual activity. The Pooley Realty Group of William Raveis Real Estate does not provide any personally identifiable information to the advertiser when you interact with or view a targeted ad.
Notice Regarding Children’s Privacy (Users Under the Age of 13)
In response to concerns about protecting children’s privacy online, Congress enacted the Children’s Online Privacy Protection Act of 1998 (“COPPA”), which sets forth rules and procedures governing the ways in which websites may collect, use and disclose any personally identifiable information for children under the age of 13. In accordance with COPPA regulations, we do not (1) request or knowingly collect personally identifiable information from users under 13 years of age; or (2) knowingly use or share personally identifiable information from users under 13 years of age with third parties.
It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our servers.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personally identifiable information, we cannot guarantee its absolute security.
How to Opt Out of Receiving Email From Us
If you no longer wish to receive emails from us, simply click on the unsubscribe link included in every email. Alternatively, you can send an unsubscribe request to email@example.com.